Privacy Policy

Last updated: September 21, 2026

JIA ("JIA," "we," "us," or "our") respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit cloudyjia.com (the "Website").

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when interacting with the Website.

1. Information We Collect

Depending on how you use the Website, we may collect information that you voluntarily provide to us, including:

  • Your name

  • Email address

  • Contact information

  • Information you provide through the Work With JIA contact form

  • Information you provide when contacting us directly

  • Information associated with an order or purchase, where applicable

We may also automatically receive certain technical information when you visit the Website, such as:

  • IP address

  • Browser and device type

  • Operating system

  • Pages or content viewed

  • Date and time of your visit

  • Referring website or link

  • General information about how you interact with the Website

The information collected automatically may be used to operate, maintain, secure, and improve the Website and to understand how visitors interact with its content.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests

  • Communicate with you about potential creative work or collaborations

  • Process and fulfill purchases, where applicable

  • Provide customer service

  • Operate and maintain the Website

  • Improve the Website, content, and user experience

  • Understand website traffic and usage

  • Detect, prevent, and address fraud, security issues, or technical problems

  • Comply with applicable legal obligations

We will not use information for purposes materially different from those described in this Privacy Policy without providing additional notice when required by applicable law.

3. Contact Forms and Communications

If you contact JIA through a Website form, email, or other communication method, we may retain the information you provide so that we can respond to your request and maintain appropriate business records.

Please do not submit sensitive personal information through the Website's contact forms unless it is specifically requested and necessary for your inquiry.

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, and provide certain features.

Some cookies may be placed by third-party service providers that help operate or analyze the Website.

You may be able to manage or disable cookies through your browser settings or through available cookie/privacy controls on the Website. Disabling certain cookies may affect the functionality of some portions of the Website.

Our use of cookies and similar technologies may change as the Website and its services develop.

5. Third-Party Services

The Website may use third-party services and platforms to provide certain functionality. These may include website hosting, analytics, payment processing, e-commerce, video hosting, music streaming, social media, or other embedded content.

These third parties may collect or process information according to their own privacy policies.

For example, when you interact with embedded content or links to services such as YouTube, Spotify, TikTok, Instagram, or other third-party platforms, those services may collect information about your interaction with their content.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

6. E-Commerce and Payments

Certain purchases or transactions may be processed through third-party e-commerce or payment platforms.

When you make a purchase, the information necessary to process your transaction may be collected directly by the applicable payment or e-commerce provider.

We do not need or intend to collect or store your full payment card information ourselves.

Information associated with purchases may include your name, email address, billing or shipping information, order information, and other information necessary to fulfill your purchase.

7. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate the Website or provide services to you, such as website hosting, e-commerce, payment processing, analytics, email, or other business services.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request

  • Protect the rights, property, or safety of JIA, our users, or others

  • Detect or prevent fraud, security incidents, or other harmful activity

  • Establish, exercise, or defend legal claims

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. You should therefore avoid submitting sensitive information through unsecured communications or website forms.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, fulfilling transactions, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include the ability to:

  • Request access to certain personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Ask questions about how your information is collected or used

  • Opt out of certain communications

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

11. Children's Privacy

The Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

12. Links to Other Websites

The Website may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. Once you leave the Website, the privacy policy of the third-party service will apply to information you provide there.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as the Website, our services, or applicable legal requirements change.

When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

14. Contact

If you have questions about this Privacy Policy or how your information is handled, you may contact:

JIA
Email: hello.cloudyjia@gmail.com
Website: cloudyjia.com